A Crisis of Ethics in Technology Innovation

Written By Bradley Baer

Technology companies are being forced to find their way as they innovate the customer experience and face scrutiny from that same public. At issue are the values on which free and civilized society rests.

Read in the MIT Sloan Management Review

Abstract

Cambridge Analytica has become a household name, synonymous with invasion of privacy. Its controversial entanglement with Facebook was a wake-up call about how we share information online. Of course, Cambridge Analytica is gone now, and Mark Zuckerberg has survived so far. But the fallout for Facebook feels never-ending: the initial stock drop, the congressional testimony, a record-breaking $5 billion fine from the Federal Trade Commission, a class-action suit approved by a federal judge,1 and another uncomfortable grilling in Congress.

Authors

Max Wessel and Nicole Helmer

Bradley Baer
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